{
"mailboxId": "usm_ssaV1cwVs8iEW9IYO",
"userId": "usr_P0w2DKRAQZitHjkdV",
"email": "john@example.com",
"code": "<string>",
"title": "<string>",
"whatHappened": "<string>",
"whatToCheck": "<string>",
"since": "2023-11-07T05:31:56Z"
}Warmup Error
title, whatHappened and whatToCheck explain the cause in plain words; action names the fix available in the app; code is the value shown in the lemlist notification, the one support asks for.A mailbox kept out of warmup, with the cause and the fix.
The user mailbox id. Use it as userMailboxId to resume warmup with Start lemwarm.
"usm_ssaV1cwVs8iEW9IYO"
The owner of the mailbox.
"usr_P0w2DKRAQZitHjkdV"
The sending address of the mailbox.
"john@example.com"
paused: warmup is stopped until the cause is fixed. warning: temporary lock, warmup resumes on its own.
paused, warning The raw code shown in the lemlist notification, for support.
Group of causes.
disconnected, setup, reputation, provider, unknown Short description of the cause.
What lemwarm observed.
What to verify before resuming warmup.
When the cause was recorded. Absent when the state carries no date (DNS lock).
The catalogued cause. Absent when the stored code is not catalogued yet; code then holds the raw value.
ERR_REP_10001, ERR_REP_10002, ERR_REP_10003, ERR_REP_10004, ERR_REP_10005, ERR_REP_10006, ERR_REP_10008, ERR_REP_10009, ERR_REP_10010, ERR_SETUP_10001, ERR_SETUP_10002, ERR_SETUP_10003, ERR_SETUP_10004, ERR_SETUP_10005, ERR_SETUP_10006, ERR_SETUP_10007, ERR_SETUP_10008, ERR_SETUP_10009, ERR_SETUP_10010, ERR_SETUP_10011, ERR_SETUP_10012, ERR_SETUP_10013, ERR_SETUP_10014, ERR_SETUP_10015, ERR_SETUP_10016, ERR_SETUP_10017, ERR_SETUP_10018, ERR_SETUP_10019, ERR_SETUP_10020, ERR_PROV_10002, ERR_PROV_10003, ERR_PROV_10004, ERR_PROV_10005, ERR_PROV_10006, ERR_PROV_10007, ERR_PROV_10008, ERR_PROV_10009, ERR_PROV_10010, MAILBOX_DISCONNECTED, DNS_LOCKED, EMAIL_FAILED, HIGH_SPAM_LOCK The one-click fix in the app: reconnect the mailbox, run the technical setup audit, or resume warmup. Absent when only support can help.
reconnect, checkTechSetup, resume Was this page helpful?