CRM Log

Unique log identifier (csa_xxx)

The CRM the operation ran against, e.g. hubspot, salesforce, pipedrive. A contact's or a company's history keeps the logs of a CRM the team has since left; the team history lists the connected CRM only.

lemlist_to_crm for a write lemlist sent to the CRM, crm_to_lemlist for a change received from the CRM

Name of the operation, e.g. contact_update. direction tells a lemlist write from the CRM change it mirrors. Known values: activity_create, activity_import, association_from_company, association_from_contact, association_remove, association_update, call_create, call_update, company_create, company_delete, company_merge, company_owner_update, company_restore, company_update, contact_create, contact_delete, contact_merge, contact_owner_update, contact_restore, contact_update, custom_activity_create, deal_create, email_message_create, event_create, experience_update, lead_status_update, linkedin_message_create, note_create, note_import, note_update, sms_message_create, task_complete, task_create, task_delete, task_import, task_update, whatsapp_message_create. An operation lemlist has not named yet keeps its own identifier: filter with category rather than on this value.

Human-readable name of the operation, in English, e.g. Contact update. Equals method when the operation has no label.

pending: queued, not run yet. done: the CRM accepted it. error: the CRM refused it, see error. aborted: lemlist skipped it, error.code gives the reason.

When lemlist queued the operation

When lemlist finished the operation. Present on done logs and on logs aborted by a user or by a campaign move; absent on pending and error logs, and on other aborts.

Kind of record the operation acted on. Absent when the operation has no category.

The contact the operation is about (ctc_xxx). Present on contact rows and on the rows of a contact-company association.

The company the operation is about (cpn_xxx). Present on company rows and on the rows of a contact-company association.

ID of the record in the CRM